We want to ensure that you find a provider who is a good fit for you, that online therapy is appropriate, and that you get answers to any questions that you may have prior to starting treatment. Therefore, we provide a free 15-minute phone consultation to prospective clients.

Initial Assessment & Treatment


We do not believe in a one-size-fits-all approach, and instead, strive to tailor treatment to each client. Thus, as the very first step in the treatment process, it is essential that we conduct a comprehensive assessment in order to obtain baseline information and to help determine the best course of treatment. After completing paperwork, the initial assessment is scheduled for 60 minutes. However, it sometimes takes multiple assessment sessions to complete the assessment process, depending on the complexity of the client’s presenting problem(s). Following the assessment process, your provider will give you feedback and provide you with recommendations for treatment. You and your provider will work together to determine your treatment goals and develop an initial treatment plan. 



Therapy sessions are generally scheduled on a weekly basis, though your provider may make a different recommendation depending on a number of factors (presenting concerns, severity of symptoms, treatment progress). Some individuals start with twice weekly appointments if their symptoms are more severe and impairing. As clients make progress, they are usually seen less frequently. We do our best to arrange a regular session time for each client. Treatment length and treatment outcomes depend on a number of factors such as the extent to which your problems are interfering with your life, whether you attend regular appointments, your level of engagement in therapy, and whether you are actively applying the skills that you learn in treatment. In order to be most successful, it is imperative that you work on things that you discuss with your provider outside of sessions (these are often referred to as "between-session exercises").