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  • What are your rates?
    Anxiety & OCD Treatment Services’ fees are charged for professional time. Our fees take into account the specialized services that we provide and the experience and expertise of our providers. The fee for the initial assessment session is $250. Assessment and evaluation services are billed at $250 per hour. For therapy appointments, a standard 50-minute session is $195. Note that our treatment providers bill in 5-minute increments for sessions that are shorter or longer. We also bill for our professional services in 5-minute increments. Professional services include phone calls with you or a third party, consultation with other professionals, report writing, letters of opinion, preparation of records or treatment summaries, and time spent performing any other service you may request. Credit cards are kept on file in the patient portal and are automatically charged on the date of service. Initial intake appointment (60 min) - $250 Therapy sessions (50 min) - $195* Assessment and evaluation services - $250/hr *prorated in 5-min increments for sessions that are shorter or longer As a clinic that values training future mental health providers in evidence-based practice and making quality treatment more accessible, we also offer reduced fee services with our graduate student clinicians. All of their services are provided under the supervision of our licensed clinicians. Our student clinicians offer the same high-quality, evidence-based treatment as our licensed providers. If you are interested in working with one of our graduate student clinicians, please reach out for more information.
  • Do you offer low-cost or sliding scale services?
    We do offer low-cost options! As a clinic that values training future mental health providers in evidence-based practice and making quality treatment more accessible, we offer reduced fee services with our graduate student clinicians. All of their services are provided under the supervision of our licensed clinicians. Our student clinicians offer the same high-quality, evidence-based treatment as our licensed providers. If you are interested in working with one of our graduate student clinicians, please reach out for more information.
  • Do you take insurance?
    Like many other treatment providers who specialize in treating those with anxiety and related disorders, Anxiety & OCD Treatment Services is "out-of-network" and we are not contracted with any health insurance carriers, nor do we file any insurance claims. We are not enrolled as a Medicare provider and cannot work with clients who utilize that insurance plan. Payment is due in full at the time of service. We do provide you with a monthly "superbill" that has all of the necessary information required by your insurance company to submit a claim for out-of-network reimbursement, should you choose to do so. Typically, out-of-network benefits include a deductible that must be met before partial reimbursement for services are paid by an insurance company.
  • How do I find out more information about my insurance's out-of-network benefits?
    We strongly encourage clients to call their insurance companies to inquire about their benefits prior to starting therapy. Here are some questions to ask your insurance provider if you plan on seeking reimbursement: What are your "out-of-network" benefits for behavioral health services? What is the annual deductible? When does my deductible reset (start of year or another date)? How much do I have remaining before my deductible is met? What is the amount reimbursed (after the deductible has been met) for the following services (CPT codes): Initial evaluation - 90791 ($250) Individual psychotherapy - 90834 ($195 for 50-min), 90832 ($97.5 for 25-min), and 90837 ($234 for 60-min) Do you provide reimbursement for services provided by telehealth? Noted that this is identified as place of service [POS] code of 10 Are there limits to the number of visits per week or year? Please make sure to take notes of your call, including the date, time, name of customer service representative, and reference number for the call.
  • How do I get reimbursed from my insurance company for out-of-network services?
    Through our client portal, we provide monthly superbills (i.e., statements for insurance reimbursement) that clients can use to submit claims to their insurance companies for out-of-network benefits. On the 1st of each month, clients of Anxiety & OCD Treatment Services receive an email notifying them that their superbills/statements for insurance reimbursement are available through the client portal. Below are the links for various insurance carriers, with instructions for how to submit out-of-network claims using the provided superbill: Wellmark Blue Cross Blue Shield (BCBS) of Iowa and Wellmark Health Plan of Iowa - Under the "Claims" dropdown, you'll find a claims form and a link for submitting the claims forms electronically We can help with Section 2 (Provider information) and sign the form. Please contact us at admin@anxietytreatmentonline.com for assistance with Wellmark claims forms Blue Cross Blue Shield (BCBS) of Alabama - complete the claims form and mail it along with your superbill to the address provided on the form United Healthcare - complete the claims form and mail it along with your superbill to the address on the back of your health plan ID card All information needed in the "Provider Information" section can be found on the superbill Tip to ensure payment is made directly to you: Do not check this box under the "Assignment of Benefits" section where it says 'please check this box if you want UnitedHealthcare to pay benefits directly to the doctor/provider.' It is important that the benefits are paid to YOU American Behavioral or Uprise Health (Auburn University employees) - sign into the member portal to submit claims electronically (under "My Transactions") Aetna - complete the claims form and mail it along with your superbill to the address on the back of your health plan ID card Tip to ensure payment is made directly to you: Do not sign item 28, as this authorizes payment directly to the provider, and it is important that the benefits are paid directly to YOU We can assist with Items 29-48 (Physician information) and sign the form. Please contact us at admin@anxietytreatmentonline.com for assistance with Aetna claims forms Cigna - complete the claims form and mail it along with your superbill to the address provided on the form Tip to ensure payment is made directly to you: Do not sign under the "Payment Instructions" section, as this authorizes payment directly to the provider, and it is important that the benefits are paid directly to YOU Humana - complete the claims form and mail it along with your superbill to the address on the back of your health plan ID card All information needed on the claims can be found on the superbill Tip to ensure payment is made directly to you: Do not sign where it says 'if payment is to be sent directly to provider,' as this authorizes payment directly to the provider, and it is important that the benefits are paid directly to YOU
  • What about a "network gap exception" from my insurance company?
    If your insurance company does not have an in-network provider who is a specialist in the condition for which you are seeking care (such as OCD, panic disorder, trichotillomania), then you are entitled to something called a "network deficiency exception" or "network gap exception." Dr. Molly Martinez details how a client can petition their insurance company to cover an out-of-network provider at in-network rates, which you can access here. Notably, Anxiety & OCD Treatment Services does not enter into single case agreements (SCAs) or letters of agreement (contracts between a provider and the insurance company). We do not negotiate our rates or enter into any contracts with insurance companies. Rather, any agreement you come to with your insurance company through this process is between you and the insurance provider.
  • What type(s) of treatment do your providers specialize in?
    All of our providers specialize in the provision of cognitive behavioral therapy (CBT), which refers to a collection of treatments that are well-established and highly effective. Within CBT, exposure-based therapies such as exposure and response prevention (ERP) are considered to be the most effective treatments for anxiety and OCD-spectrum conditions. All of our providers are experts in the delivery of exposure-based treatments, and also incorporate other evidence-based treatment techniques such as acceptance and commitment therapy (ACT), mindfulness, and motivational interviewing.
  • Do your providers belong to any professional associations?
    All of our providers have a commitment to continued learning and education so that we can stay atop of the most recent research advances and provide the best care for our clients. Across our anxiety specialists, we are professional members of a number of national and international organizations, including: International OCD Foundation (IOCDF) Association for Behavioral and Cognitive Therapies (ABCT) Anxiety and Depression Association of America (ADAA) TLC Foundation for Body-Focused Repetitive Behaviors National Register of Health Service Psychologists American Psychological Association Society of Clinical Psychology (APA Div 12)
  • Do you offer free consultations?
    We want to ensure that you find a provider who is a good fit for you, that online therapy is appropriate, and that you get answers to any questions that you may have prior to starting treatment. Therefore, we offer a free 15-minute phone consultation to prospective clients.
  • What should I expect for the first appointment(s)?
    We do not believe in a one-size-fits-all approach, and instead, strive to tailor treatment to each client. As the very first step in the treatment process, it is essential that we conduct a comprehensive assessment in order to obtain baseline information and to help determine the best course of treatment. After completing intake paperwork and questionnaires, the initial assessment is scheduled for 60 minutes. However, it often takes multiple sessions to complete the assessment process, depending on the complexity of the client’s presenting problem(s). Following the assessment process, your provider will give you feedback and provide you with recommendations for treatment. You and your provider will work together to determine your treatment goals and develop an initial treatment plan.
  • How frequent are therapy sessions?
    Therapy sessions are generally scheduled on a weekly basis, though your provider may make a different recommendation depending on a number of factors (presenting concerns, severity of symptoms, treatment progress). Some individuals start with twice weekly appointments if their symptoms are more severe and impairing. As clients make progress, they are usually seen less frequently. We do our best to arrange a regular session time for each client.
  • How long does therapy last?
    Treatment length and treatment outcomes depend on a number of factors such as the extent to which your problems are interfering with your life, whether you attend regular appointments, your level of engagement in therapy, and whether you are actively applying the skills that you learn in treatment. In order to be most successful, it is imperative that you work on things that you discuss with your provider outside of sessions (these are often referred to as "between-session exercises" or "homework").
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